TERMS AND CONDITIONS

The purposes of this site are to provide online delivery services to its customers and general information about the brands. This page outlines the basic rules that govern the use of our site. Your use of Dacca.com constitutes your agreement to follow and be bound by the terms listed below. If you do not agree to these terms, please do not use this site. Your use of this site binds you to the following terms:

Dacca may revise this agreement at any time; therefore, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please  contact us.

I. Product Information

Keep in mind, in consideration to laws of Bangladesh on shippable items, fragility and other constraints Dacca.com does not carry every item that you would find at our shops. The prices displayed on the website are quoted in Bangladeshi Taka (Tk.) at our local webstore and converted into other currencies for each respective country webstore where we offer delivery… The pricing in international shops differ from our local pricing to reflect the costs of doing business in those respective regions.
i.Handcrafted
Dacca products are handcrafted therefore we cannot guarantee that the product you see online and the purchased product will be exactly the same though every effort is made for it to be a very close match.
ii. Product Availability
Please understand that items featured on this website are handcrafted and therefore in limited quantities and, because of their limited availability and nature of production, stock may not be replenished. That means once an item is sold out, it may not be available in the future and therefore may not appear on the website again. When an item featured on fromdacca.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner. However, there are instances due to product handling that a product will not meet our quality standards for shipment and therefore may ultimately be unavailable for delivery. Should you have any questions concerning the availability of a particular item, please contact us at 9am – 5pm Bangladesh standard time.
iii. Colors
We have made every effort to represent each product colour as accurately as possible on the website. However, due to monitor discrepancies of personal computer/laptop/tablet/hand-held devices, we cannot guarantee that your display of color will be accurate.
iv. Pricing
In the event a Dacca product is listed at an incorrect price due to a system error, typographical error or error in pricing information, Dacca shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
All our product prices and services are subject to tax as applicable by laws of Bangladesh.
v.Payment and Credit Note
Dacca shall have the right to refuse or cancel any orders whether or not the order has been confirmed within 30 days from the date of your order placement. If your credit/debit card or mobile banking wallet has already been charged for the purchase and your order is canceled, Dacca shall issue a credit note or refund the charged amount.
vi. Shipping and Processing
Standard Shipping: within36 hours inside Dhaka, within 72 hours outside Dhaka.
Our shipping and processing charges are intended to compensate designated shipping companies in addition to covering the cost of processing your order, handling and packaging the purchased products and delivering them to you. The risk of loss or damage of packaged items are passed onto our shipping partners, and you will be compensated for the full value of the items should they not reach you at all or in its original state.

II. Inaccuracy Disclaimer

From time to time there may be information on our website or in our newsletter that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Dacca reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

We make every effort to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on fromdacca.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in the merchandise price, item availability, or in any other way that affects your individual order. Be aware that we present our content ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

III. Legal Information

This website is expressly owned and operated by Dacca. Unless otherwise noted, all design and content featured on Dacca.com-including navigational buttons and images, logos, artwork, icons, graphics, photography, text, and the like are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Dacca. This website in its entirety is protected by copyright and applicable trade dress and is protected under Bangladesh and international copyright laws. All worldwide rights, titles, and interests are reserved.

The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our website and its content for purposes other than personal is prohibited without the prior written permission of Dacca. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Dacca. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Any dispute or claim relating in any way to your use of Dacca.com, or to any product or service distributed by Dacca will be subject to the laws of Bangladesh and will be resolved by binding arbitration under the Arbitration Act of 2001 of Bangladesh. If necessary, the dispute may be submitted to a court of law under the jurisdiction of Bangladesh.      

i.Limitation of Liability

Given the unpredictability of technology, internet connectivity and the online environment, Dacca does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Dacca shall not be liable for damages of any kind related to your use of or inability to access this website. Dacca will not be responsible for any fraud, theft or mistake in the usage of your credit card in the online purchase of any Dacca item.  

ii.Indemnification

You agree to indemnify, defend, and hold harmless Dacca, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.